Note: In order to attend the following e-Learning courses, please fill the course enrollment form here and fax it back to (852) 25449946. Your enrollment will be processed within 2 working days.
All members will be entitled to one free e-learning course per year.
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Course Code
|
Course Name
|
Course Content
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|
BP0001
|
Managing Business Risk: Developing a Risk Management Plan
(2 hrs)
|
- various risk management models
- factors that influence the risk management function in
organizations.
- methods used to assess potential risks.
- steps for implementing a risk management plan
|
|
BP0002
|
Change Management: Adapting to Change
变革管理: 适应变革
(普通话讲解, 2 小时)
|
- develops ability to effectively handle organizational
changes
- identify three phases of the transition process
- factor that affect own-and others'-needs and responses
to the change
- strategies to manage the uncertainties posed by a transition.
|
|
BP0003
|
Interpersonal Communication: Effective Communication
人际沟通: 有效的沟通
(普通话讲解, 2 小时)
|
- Seven elements of communication
- communicate effectively by identifying the receiver, choosing
a proper channel, and responding to feedback
- to overcome a variety of common forms of interference.
|
|
BP0004
|
Decision Making and Problem Solving: Decision Making Fundamentals
问题解决与决策制定: 决策制定基础 (普通话讲解, 2 小时)
|
- a variety of decision making techniques
- skills for important decisions with various people
- ensure the results of decisions.
|
| BP0005 |
Total Quality Management: Fundamentals (2 hrs) |
- concepts and the history of Total Quality Management
- benefits of a total quality solution
- compare total quality with traditional management practices
- learn the cost of quality, building a quality framework,
managing organizational change
- how to prepare for and lead a total quality solution
|
| BP0006 |
Total Quality Management: Implementation and Tools
(2 hrs) |
- steps for designing, developing, implementing, and evaluating
a total quality solution
- basic tools for quality analysis
- advanced tools for Total Quality Management
|
| BP0007 |
Principles of Marketing: Writing a Marketing Plan
(2 hrs) |
- the elements of a marketing plan
- processes used to develop marketing objectives and strategies
- how to create a marketing plan
- how to write, present, execute, and evaluate a marketing
plan
|
| BP0008 |
Essentials of Management: Expert Negotiating (2
hrs) |
- basic types of negotiations
- skills required for effective negotiations
- preparation: how to set goals and limits and apply logic
- value of mutual benefit and positional negotiation and
other persuasive negotiating tactics
|
| BP0009 |
Essentials of Management: Succeeding as a New
Manager (2 hrs) |
- skills needed to transition effectively as a new manager
- how to make a positive first impression
- actions to gain respect as a new manager
- how to maintain control and enhance employee productivity
|
| BP0010 |
Essentials of Management: Creating a Positive
Workplace (2 hrs) |
- techniques for encouraging positive behavior on the job
- best methods for addressing negative attitudes
- how to apply guidelines for creating a fun atmosphere
throughout their office, department, or division
|
| BP0011 |
Essentials of Management: Maintaining a Productive
Workforce
(2 hrs) |
- ways to improve a job process
- how to offer employees feedback, and to apply strategies
for improving productivity
- how to help employees overcome three main productivity
problems encountered in the workplace
|
| BP0012 |
Project Management: The Fundamentals (2 hrs) |
- the importance of project management
- differences between product and project management
- roles and responsibilities of the project manager
- importance of developing a quality project team
- introduce the five steps of the project management process
|
| BP0013 |
Project Management: The Project Management Process
(2 hrs) |
- success project management: integration of skills within
overlapping project stages
- importance of key milestones
- impact on the success of a project
|
| BP0014 |
Project Management: Project Planning and Quality
(2 hrs) |
- importance of effective planning and reporting
- fundamentals of project configuration management and project
quality assurance
- differences between quality planning, quality control,
and quality assurance
|
| BP0015 |
Project Management: Time and Resource Management
(2 hrs) |
- time and resource management and scheduling
- introduce tools as activity lists, network diagrams, Gantt
charts, bar charts
- steps to manage project resources
|
| BP0016 |
Project Management: Project Costs and Budgets
(2 hrs) |
- how to approximate and estimate project costs
- fundamentals of cost budgeting for projects
- introduce the 'S' Curves
- how to refine a project budget
- learn about the Cost Performance Index, earned value management
and variance analysis
|
| BP0017 |
Organizational Learning: Developing a Knowledge
Management System
(2 hrs) |
- explain the benefits of a learning organization
- processes for aligning strategy with knowledge management
- how to identify who should be included in a knowledge
assessment team
- process for performing a knowledge assessment
|
| BP0018 |
Conducting Meetings: Effective Meeting Communication
(2 hrs) |
- importance of effective meeting communication
- practices of verbal and nonverbal communication
- distinguish between different meeting climates
- techniques for fostering positive meeting climate
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