Membership Manager

Job Responsibilities

  • Develop and formulate strategies in membership recruitment and retention for both Corporate and Individual Members
  • Work closely with management team in membership recruitment including banks’ senior management, award judges, HKIB programmes’ trainers & examiners, committee members, event sponsors, etc.
  • Drive Student Membership recruitment and engagement for university students as our future bankers
  • Drive membership benefits’ campaign and initiatives including free CPD activities, new members’ welcome event, life style activities, etc.
  • Work on government funded projects involving Corporate Members and other Authorized Institutions in Hong Kong aiming for talent development for the local banking sector
  • Oversee membership operations in enhancing efficiency including CRM system, annual renewal, feedback management, etc.

Job Requirements

  • Degree in marketing, communications, journalism or related discipline
  • Minimum 8 years relevant experience covering event & project management as well as stakeholders’ communications and engagement with at least 3 years’ managerial experience
  • Strong project management, analytical and problem solving skills
  • Knowledge and exposure in the banking & finance industry would be advantageous
  • Able to work independently and make sensible judgment from a macro perspective
  • Able to prioritise, to work flexibly, and to handle multi-tasks with tight deadlines and under pressure
  • Proven skills in communication and literacy including proof-reading and presentation skills
  • A hands-on and detailed-oriented person with high accuracy
  • Proficiency in English and Chinese (verbal and written)