Membership Manager
Job Responsibilities
- Develop and formulate strategies in membership recruitment and retention for both Corporate and Individual Members
- Work closely with management team in membership recruitment including banks’ senior management, award judges, HKIB programmes’ trainers & examiners, committee members, event sponsors, etc.
- Collaborate with different stakeholders and collaborative partners in membership recruitment including universities, professional institutions, etc.
- Drive membership benefits’ campaign and initiatives including free CPD activities, new members’ welcome event, life style activities, etc.
- Work on government funded projects involving Corporate Members and other Authorized Institutions in Hong Kong
- Oversee membership operations in enhancing efficiency including CRM system, annual renewal, feedback management, etc.
Job Requirements
- Degree in marketing, communications, journalism or related discipline
- Minimum 8 years of relevant experience covering event & project management as well as stakeholders’ communications and engagement, at least 3 years’ managerial experience
- Strong project management, analytical and problem solving skills
- Knowledge and exposure in the banking & finance industry would be advantageous
- Able to work independently and make sensible judgment from a macro perspective
- Able to prioritis and handle multi-tasks with tight deadlines and under pressure
- Proven skills in communication and literacy including proof-reading and presentation skills
- Hands-on and detailed-oriented person with high accuracy
- Good command of both spoken and written English and Chinese
- Proficiency in MS Office and Chinese typing
