Senior Officer/ Officer, Professional Assessment & Certification

Job Responsibilities

  • Assist in developing high quality professional examinations and related services for Hong Kong and other business areas;
  • Assist in driving and providing support in the operations of examinations and certifications;
  • Assist in maintaining and revising the policy, procedure and guideline under the scope of professional assessment and certification;
  • Assist in managing and providing relevant training to pool of invigilators in both face-to-face and remote examination;
  • Assist in managing and executing the Smart Question Management System (SQMS) and Remote Exam Platform (REP);
  • Handle customers’ enquiries under the scope of professional assessment and certification via email and hotline;
  • Communicate and collaborate with internal stakeholders and external partners, including academics, bank practitioners and regulatory representatives;
  • Perform ad-hoc tasks assigned by supervisors

Job Requirements

  • Degree holder with at least 5-year relevant experience gained from banking, financial, training and education industries preferred
  • Energetic, customer-oriented, pleasant, self-motivated and proactive
  • Demonstrate ability to multi-task and work independently
  • Team player with strong communication and interpersonal skills
  • Excellent command of both spoken and written English and Chinese (including Putonghua)
  • Proficient in computer software applications including MS Word, Excel, PowerPoint and Chinese word processing
  • Less experience will be considered as Officer
  • Immediate availability is preferred