Training Assistant (Part-time)

Job Responsibilities

  • Provide real-time support to trainers during FLEX Learning sessions conducted via Zoom.
  • Manage and maintain accurate attendance records for all training sessions.
  • Monitor Zoom chat and respond to participant inquiries promptly.
  • Guide participants in using Zoom features and offer phone support when needed.
  • Encourage and assist participants in engaging with in-class activities.
  • Perform administrative tasks related to FLEX Learning, including data entry and record keeping.
  • Support physical training sessions by setting up rooms and equipment.
  • Monitor participant attendance during in-person sessions.
  • Address participant questions and provide on-site support to trainers.

Job Requirements

  • Diploma or above in any discipline.
  • Experience with Zoom video conferencing and physical room/equipment setup is an advantage.
  • Proficient in Microsoft Office applications, including Outlook, Word, Excel, and Chinese word processing.
  • Strong communication skills in English, Cantonese, and Mandarin (spoken and written).